Welcome to the FAQ page for Jorge's Emergency Locksmith! We've gathered the most common questions we receive to help you get quick answers to your locksmith needs in Houston. If you have a question that's not listed here, feel free to contact us anytime!
Q: What are your business hours, especially for emergencies?
A: Jorge's Emergency Locksmith operates 24/7, including holidays and weekends, ensuring we're always available for any emergency lock situations.
Q: Are you licensed and insured?
A: Absolutely! We are fully licensed and insured, providing you with peace of mind and reliable service.
Q: Do you offer 24/7 emergency service?
A: Yes, we offer round-the-clock emergency locksmith services for all types of lockouts or urgent lock and key issues.
Q: What is your service area in Houston?
A: We cover Houston and the surrounding areas, ensuring we can reach you quickly wherever you are.
Q: Do you provide upfront quotes?
A: Yes, we offer transparent, upfront quotes to avoid any surprises. Just give us a call to discuss your specific needs.
Q: What payment methods do you accept?
A: We accept various payment methods including cash, credit/debit cards, and mobile payments for your convenience.
Q: Can you provide references or customer reviews?
A: Certainly! Customer satisfaction is our priority. We can provide references and direct you to online reviews of our work.
Q: What types of locks do you service?
A: We service a wide range of locks including residential, commercial, and automotive locksmith.
Q: Can you unlock my car without damaging it?
A: Yes, our skilled technicians use non-invasive methods to unlock cars, ensuring no damage to your vehicle.
Q: Do you rekey locks?
A: Yes, we offer rekeying services which is a great solution for new tenants or after losing keys.
Q: Can you install deadbolts or other security features?
A: Absolutely! We can install a variety of security features including deadbolts to enhance your property's security.
Q: Do you repair damaged locks?
A: Yes, we repair a range of lock types, often saving you the cost of complete replacement.
Q: Can you cut and program new keys?
A: We have the tools and expertise to cut and program new keys for various lock types.
Q: Do you sell safes and offer safe installation?
A: Yes, we offer a selection of safes and provide professional installation services.
Q: What is your hourly rate?
A: Our hourly rate varies based on the service. Please contact us for detailed pricing information.
Q: Do you charge extra for emergency calls or weekends?
A: We strive to maintain consistent pricing, but there may be additional charges for services outside regular business hours.
Q: Are there any additional fees for parts or materials?
A: Any additional fees will be clearly stated in our upfront quote, ensuring transparency.
Q: Do you offer discounts for seniors, veterans, or AAA members?
A: Yes, we offer special discounts for seniors, veterans, and AAA members.
Q: What steps do you take to verify my identity before providing service?
A: We implement strict verification processes to ensure the security and privacy of our clients.
Q: Do you have a background check policy for your technicians?
A: Yes, all of our technicians undergo thorough background checks for your safety and trust.
Q: What happens to my old keys after you rekey my locks?
A: After rekeying, old keys are rendered useless, and we can dispose of them securely if requested.
Q: Can you recommend security upgrades for my home or business?
A: Certainly! We offer personalized consultations to recommend the best security upgrades for your specific needs.
For any additional questions or to schedule a service, please contact Jorge's Emergency Locksmith. We're here to provide you with top-notch locksmith services anytime, anywhere in Houston!
